Services Process About Reviews Contact
313.351.7357

M–F 9am–7pm · 24/7 Customer Support

[email protected]

TECHNOLOGY
Michigan's Managed IT Partner

Glide LLC IT Solutions

We eliminate IT headaches so you can focus on growing your business. Proactive monitoring, Microsoft 365, network infrastructure, and 24/7 support — all from one expert team.

500+
Devices Managed
98%
Uptime Guaranteed
24/7
Customer Support
2
Michigan Locations
24/7 Customer Support Line Active
Main Office 313.351.7357 Mon–Fri, 9am–7pm
24/7 Customer Support 313.351.7357 Always available for active clients
General Inquiries [email protected] Typically replies within 2 hours
GLIDE
Why Glide LLC

We Are Your IT Department

The break/fix model is costing you money. When something breaks at the worst possible moment, you scramble — paying top dollar for reactive service that should have never been needed.

Glide LLC takes a different approach. We proactively monitor your systems around the clock, identify issues before they become outages, and maintain your technology so it works the way your business demands.

From a single user to a multi-site enterprise, we are your complete IT partner — serving Farmington and Dearborn, Michigan with one team, one bill, and total peace of mind.

See how we work
COLLABORATE
Service 01

Microsoft 365 & Collaboration

Unlock the full power of Microsoft 365. We migrate, configure, and optimize your entire cloud workspace — Teams, SharePoint, Exchange, and advanced security — so your people can work smarter, together.

  • Tenant setup, migration, and user provisioning
  • Teams, SharePoint, and OneDrive configuration
  • Exchange Online and email security (Defender)
  • Conditional Access, MFA, and identity protection
  • Microsoft Copilot enablement and governance
Microsoft 365 Suite
Complete cloud workspace management from a single point of contact. Licensing, deployment, support, and security governance — handled.
99.9%
M365 Uptime SLA
MONITOR
Service 02

Remote Monitoring & Management

We watch your infrastructure 24/7 so you don't have to. Proactive alerting, automated patching, and remote remediation keep your endpoints, servers, and network healthy before problems become outages.

  • 24/7 endpoint and server monitoring
  • Automated patch management (OS and applications)
  • Remote access and rapid issue resolution
  • Asset inventory and lifecycle tracking
  • Monthly health reports with actionable insights
Always-On Monitoring
Our RMM platform monitors every device on your network around the clock. Issues are triaged and resolved — often before you notice anything is wrong.
15 min
Avg. Response Time
SECURE
Service 03

Security, Backup & Recovery

Ransomware, phishing, and data loss are not hypotheticals — they're when, not if. We layer endpoint protection, email security, immutable backups, and tested DR plans so your business survives anything.

  • EDR / XDR endpoint protection and response
  • Email security and anti-phishing training
  • Cloud and on-prem backup with immutable storage
  • Disaster recovery planning and tabletop exercises
  • Dark web credential monitoring
Layered Security Posture
Defense-in-depth: endpoint, identity, email, and backup layers — all monitored from a single SOC dashboard. Compliance-ready reporting included.
100%
Backup Verification Rate
NETWORK
Service 04

Network Infrastructure

Fast, reliable, secure networks are the backbone of everything you do. We design, deploy, and maintain wired and wireless infrastructure built for business-critical workloads across your Michigan locations.

  • Structured cabling and network design
  • Managed Wi-Fi with enterprise-grade access points
  • Firewall configuration, VLAN segmentation
  • SD-WAN and multi-site connectivity
  • Ongoing network monitoring and QoS optimization
Multi-Site Network Management
From a single office to multiple Michigan locations — we deliver unified network visibility, secure segmentation, and seamless connectivity.
2
MI Service Locations
SUPPORT
Service 05

Help Desk & IT Support

When something goes wrong, a real person answers. Our help desk provides fast, friendly, human support via phone, email, and remote session — with a 24/7 line for active clients so you're never left stranded.

  • Dedicated 24/7 support line for active clients
  • Remote and on-site support across Farmington & Dearborn
  • Ticketing system with SLA tracking and reporting
  • New employee onboarding & device provisioning
  • Hardware procurement, setup, and warranty management
Human-First Help Desk
No bots, no queues. Active clients get a direct 24/7 number. Our team knows your environment and resolves issues fast — remote or on-site.
24/7
Client Support Line
PROCESS
How We Work

From Assessment to Always-On

01
Discovery
We audit your current environment — hardware, software, security posture, and pain points — at no charge.
02
Proposal
You receive a clear, flat-rate proposal. No hidden fees, no surprise invoices — just a straightforward scope of work.
03
Onboarding
We deploy monitoring agents, document your environment, and integrate your team with our help desk in under a week.
04
Always-On
Your systems are monitored, patched, and supported 24/7. You get monthly reports and a proactive roadmap — not just break-fix.
About Us

Michigan IT, Built Different

Glide LLC is a managed IT services provider headquartered in Farmington, Michigan, with a second location in Dearborn. We serve small and mid-sized businesses across the Metro Detroit region who need enterprise-quality IT without enterprise-sized headcount.

We believe IT should be invisible — infrastructure that just works, security that quietly protects, and a support team that actually picks up the phone. We built Glide LLC to be the partner we always wished existed.

Whether you're a 5-person office or a 200-seat organization with multiple sites, we scale to fit. One relationship, one invoice, total accountability.

Farmington, Michigan
Primary HQ
Metro Detroit Region
313.351.7357
Headquarters
Dearborn, Michigan
Secondary Office
Metro Detroit Region
313.351.7357
Branch Office
Hours & Support
Office: Mon–Fri, 9:00am–7:00pm
Client Support Line: 24/7
[email protected]
24/7 Support
Client Reviews

What Michigan Businesses Say

★★★★★

"Glide LLC completely transformed our IT setup. We went from constant outages and slow responses to a system that just works — and when we call, a real person actually answers."

MR
Marcus R.
Operations Director · Metro Detroit
★★★★★

"The M365 migration was flawless. Zero downtime, everyone was trained, and the security setup they put in place has already blocked several attacks. Worth every dollar."

JC
Jennifer C.
CFO · Dearborn, MI
★★★★★

"Having a 24/7 support line is a game-changer. We had a network issue at 2am before a big client presentation — Glide had it resolved in under an hour. That kind of support is rare."

TP
Thomas P.
President · Farmington, MI
CONNECT
Get In Touch

Let's Talk IT

Ready to stop fighting your technology? Schedule a free, no-obligation consultation. We'll review your current setup, identify gaps, and show you exactly what a managed IT partnership with Glide LLC looks like.

Phone
Mon–Fri 9am–7pm · 24/7 client support line
Email
General inquiries & new clients
Support Email
Active clients — ticket escalation
Locations
Farmington, MI & Dearborn, MI
Serving the Metro Detroit region

We respond within 2 business hours. No spam, ever.